![]() ![]() ![]() When I inquired about it she never responded to my follow up messages.I felt that the practices were deceptive. If we had gone by what Absolute Airflow was quoting us, we would have put our tenants well-being in danger and paid over $8k to replace something that didnt need to be changed out.****** offered to reimburse me for the paid diagnostic fee of $69 plus the actual cost of replacing the faulty capacitor $418 and asked where to mail the check totaling $487 but never mailed it. She said that the capacitor was tested but could not furnish any proof. When I emailed her to request an access code to review the photos of the techs findings, she never responded. How could the Absolute Airflow tech have checked the ** unit if he didnt even go up to the roof? When I asked ***************************, the ** General Manager for pictures, she said they are accessible through the website. ![]() He charged us $418 and the ** was fixed.My tenant has 2 young children and did not have cold air in 100+ temps. The next ********************, who was Devons manager quoted me $8,563 to change the ducts and could start the work the following day so I called a different company for a second opinion and he checked the ** unit on the roof to determine that it was a faulty capacitor which he replaced that day and finished the job within 90 minutes. He said that the ductwork needed to be replaced as it was narrowing the flow of air. He went up into the crawlspace but never went up to the roof where the ** unit is mounted. My tenant was home while the Absolute Airflow tech, ***** came by to troubleshoot the problem with the ** unit that was no longer blowing any cold air. ![]()
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